NovelHavenUS
Privacy Policy
Effective date: November 10, 2026
This Privacy Policy explains how NovelHavenUS ("NovelHavenUS," "we," "us," or "our") collects, uses, and protects your information when you visit novelhavenus.com, join our book club, or subscribe to our text message program, NovelHavenUS Book Club Alerts.
1. Information we collect
- Information you give us: your first name, email address, and, if you choose to receive text messages, your mobile phone number.
- Consent records: the date, time, and method by which you opted in to text messages, and the specific message types you agreed to.
- Automatic information: basic device and usage data such as browser type, pages visited, and approximate location derived from your IP address.
2. How we use your information
- To run the book club, including monthly picks, reading schedules, and meetups.
- To send emails you signed up for, such as newsletters and event updates.
- To send text messages only if you opted in, and only for the message types you selected.
- To answer support requests and keep our services secure.
- To comply with legal obligations.
3. SMS / text messaging
If you opt in to NovelHavenUS Book Club Alerts, we use your mobile number solely to send you the messages you agreed to receive. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchase or membership.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or the SMS platform that delivers our messages, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How we share information
We do not sell or rent your personal information. We share it only:
- With service providers who help us operate (for example, email and SMS delivery or website hosting), under contracts that limit their use of your data to providing services to us.
- When required by law, subpoena, or to protect the rights and safety of others.
- In connection with a merger or sale of our business, subject to this policy.
The SMS opt-in data and consent described in Section 3 are never shared with third parties under any of the circumstances above, except subcontractors that help us deliver the messages.
5. Cookies
We use essential cookies to make our website work and may use basic analytics to understand how it is used. You can control cookies through your browser settings.
6. Data retention and security
We keep your information only as long as needed for the purposes above or as required by law. Opt-out requests are honored immediately and recorded so we do not message you again. We use reasonable administrative, technical, and physical safeguards to protect your data.
7. Your choices and rights
- Text STOP to stop text messages at any time.
- Click "unsubscribe" in any email to stop emails.
- Email privacy@novelhavenus.com to access, correct, or delete your information. Residents of California and other states with privacy laws may have additional rights, and we will not discriminate against you for exercising them.
8. Children's privacy
Our services are intended for adults in the United States. We do not knowingly collect information from children under 13, and our text program is only for people 18 or older.
9. Changes to this policy
We may update this policy from time to time. We will post the new version here with a new effective date.
10. Contact us
NovelHavenUS
1200 Market Street, Suite 400, Philadelphia, PA 19107
Email: privacy@novelhavenus.com
Phone: (215) 555-0142