Terms of Service

Effective date: November 10, 2026

These Terms of Service ("Terms") govern your use of novelhavenus.com and your membership in the NovelHavenUS book club, operated by NovelHavenUS. By joining or using our services, you agree to these Terms.

1. Membership and eligibility

The book club is open to adults 18 and older who live in the United States. You agree to provide accurate information and to keep it up to date.

2. SMS Terms & Conditions

Program description

When you opt in, NovelHavenUS sends recurring automated text messages to the mobile number you provide. There are two optional message types, and you choose each one separately:

• Book club updates: monthly book announcements, reading-schedule reminders, meetup and discussion notifications, and account updates (up to 8 messages per month).
• Promotional messages: member discounts, partner bookstore offers, and event promotions (up to 4 messages per month).

How to opt in

You opt in by entering your mobile number on our website join form and ticking the checkbox for each message type you want. The boxes are unchecked by default. You will get a one-time confirmation text after you opt in. Consent is not a condition of purchase or membership.

Message frequency

Message frequency varies, up to the limits listed above for each message type.

Message and data rates

Message and data rates may apply. Contact your wireless provider for details about your plan.

How to opt out

You can cancel at any time. Text STOP to the number that messages you. You can also reply CANCEL, END, QUIT, UNSUBSCRIBE, or STOPALL. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent. To rejoin, sign up again on our website or text START.

Help

Text HELP for help at any time, or contact us at support@novelhavenus.com or (215) 555-0142.

Carrier liability

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless provider.

Privacy

Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

3. Community guidelines

Be kind in discussions and meetups. Harassment, hate speech, spam, and sharing pirated books are not allowed. We may suspend or remove members who break these rules.

4. Intellectual property

All content on our website, including text, graphics, and logos, belongs to NovelHavenUS or its licensors. Book titles and cover art belong to their respective publishers and authors.

5. Disclaimers

Our services are provided "as is" without warranties of any kind. Reading recommendations reflect our opinions and are not endorsements by authors or publishers.

6. Limitation of liability

To the fullest extent permitted by law, NovelHavenUS is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Governing law

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-law principles.

8. Changes to these Terms

We may update these Terms from time to time. Material changes to the SMS program will be communicated before they take effect.

9. Contact us

NovelHavenUS
1200 Market Street, Suite 400, Philadelphia, PA 19107
Email: support@novelhavenus.com
Phone: (215) 555-0142